The traditional telephone answering center needs to solve several problems:
1. The compatibility of receiving alarms: The original traditional telephone alarming equipment cannot be immediately updated and the updating cost is large. This requires the new platform center to receive the original telephone alarm information.
2. Application of the network: The stability and real-time of the network are unmatched by the telephone line; the original host of the front-end may have many different brands, and the agreement of each brand is inconsistent. The conventional practice is to replace the host and other equipment together. , This transformation costs too much.
3, the integration of telephone alarm platform and network alarm platform: There are two different alarm software on the market to meet the needs at the same time, lack of humanity.
4. The method of handling alarm by telephone: The front end has the police report to the center. The center needs to arrange the personnel to check it immediately. If it is an invalid police situation, there is also a waste of manpower and material resources. Even if you have a video system, you need to find related videos by searching, and the timeliness cannot be guaranteed.
Lecor MC Series Multi-Network Management Platform solves problems for you...
1. The compatibility of receiving alarms: The original traditional telephone alarming equipment cannot be immediately updated and the updating cost is large. This requires the new platform center to receive the original telephone alarm information.
2. Application of the network: The stability and real-time of the network are unmatched by the telephone line; the original host of the front-end may have many different brands, and the agreement of each brand is inconsistent. The conventional practice is to replace the host and other equipment together. , This transformation costs too much.
3, the integration of telephone alarm platform and network alarm platform: There are two different alarm software on the market to meet the needs at the same time, lack of humanity.
4. The method of handling alarm by telephone: The front end has the police report to the center. The center needs to arrange the personnel to check it immediately. If it is an invalid police situation, there is also a waste of manpower and material resources. Even if you have a video system, you need to find related videos by searching, and the timeliness cannot be guaranteed.
Lecor MC Series Multi-Network Management Platform solves problems for you...
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